Consumer rights
We comply with the consumer-protection laws of the Republic of Kazakhstan and want using the service to be fair and transparent.
Right to information
You have the right to full and accurate information about the service, its scope and price before subscribing. We use no hidden fees or misleading promises.
Cancellation and refund
You may cancel the service; a refund for the unused period is made in line with the law of Kazakhstan and your plan's terms.
Requests and complaints
Send your request through the form on the site. We review complaints and respond within a reasonable period set by law.
Pre-court settlement
We aim to resolve disputes through negotiation. If no agreement is reached, the dispute is settled as provided by the law of Kazakhstan.
Contact for requests
A contact form is available on the «Request a demo» page and in the site footer. We reply to requests using the contact you provide.